CUSTOMER SATISFACTION SURVEY

Dear Customers, we kindly ask you to complete the following satisfaction survey

Dear Customers, we kindly ask you to complete the following satisfaction survey and express your opinion regarding cooperation with our company.

We will take all the observations into account and try to improve our work based on them to provide only products that meet your expectations.

Name

Company name and address

Position

Rating scale:

1 (very bad) - 10 (very good)

Did our product meet your expectations?

Did our service meet your expectations?

How satisfied are you with the ordering and delivery process of our products?

How do you rate the information you received prior to purchase?

How do you rate the communication of sales personnel?

How do you rate the communication of logistics personel (*if applicaple)?

Would you recommend our company as a reliable supplier?

How do you rate your overall degree of satisfaction with our services?

Open questions:

1. Suggestions on what to expect from our offer:

2. What are your needs and expectations from our products and our Company:

3. If you want to share more, you can do it here: